Privacy Policy | Wincasinolic Nail Studio Vancouver

Introduction

Wincasinolic ("we", "us", "our") operates a professional nail care studio located at 1818 Cornwall Ave, Vancouver, BC V6J 1C7, Canada. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book an appointment, or use our services.

We are committed to safeguarding your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as the EU General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We may collect the following categories of personal data:

• Contact details such as your full name, phone number, and email address
• Appointment details including chosen service, preferred date, and time
• Payment information processed securely by our third-party payment providers
• Technical data such as IP address, browser type, and pages visited on our website
• Any additional information you voluntarily provide in messages or feedback forms

How We Use Your Information

Your personal data is used strictly for legitimate business purposes, including:

• Confirming and managing your salon appointments
• Responding to inquiries submitted through our contact forms
• Processing payments and issuing receipts
• Sending appointment reminders and occasional service updates, unless you opt out
• Improving our website, services, and customer experience

Sharing Your Data

We do not sell, rent, or trade your personal information. Data may be shared only with trusted third parties such as booking platforms, payment processors, and email service providers who are contractually obligated to keep your information confidential. We may also disclose data if required by law or to protect our legal rights.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

Data Retention and Contact

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymised.

If you have questions about this Privacy Policy, please write to wincasinolic@gmail.com or call +1 604 738 4916. Our mailing address is 1818 Cornwall Ave, Vancouver, BC V6J 1C7, Canada.